Please ensure your shipping address is correct when placing your order. If a package is returned to us due to an incorrect address, you will be responsible for all shipping fees.

How long will it take to ship my order?

We greatly appreciate your support and want to deliver your order as soon as possible.

Regular orders take between 3-5 days to package and ship out. Customized orders can take between 5-7 days to customize, package and ship out.

Once your order is shipped, shipping times vary between 2-5 days within Canada and the US up to three weeks for international orders.

If you choose a premium shipping rate, your order will be shipped sooner.

Please keep in mind that due to COVID-19, many shipping carriers do not offer delivery time guarantees.

How much is shipping?

Shipping rates are calculated upon checkout and depend on how many items you are purchasing and where the items are being sent.

We offer free shipping for over $150 of products in CAN/US/UK and for over $200 worldwide.

If you choose a premium shipping rate, your order will be shipped sooner.

Do you ship worldwide?

Yes.

Please ensure your shipping address is correct when placing your order. If a package is returned to us due to an incorrect address, you will be responsible for all shipping fees.

Will there be any customs charges?

All customs will be paid on customer’s expense. We are not responsible for the any additional customs charges or taxes the customer’s designated country applies upon the arrival of the item. If an item is denied or returned and a Tariff (customs) fee is applied to us, the tariff fee will be deducted from the total return/exchange balance.

What happens if I refuse the Parcel 
If an item arrives with a customs fee and the customer chooses to deny the parcel, the item will be returned to us. If the returned item arrives to our Return location with a customs charge, the customs fee, Return Shipping charge and initial shipping charge (when the item was ordered to arrive at your location) will be deducted from the total sum of the order.